New HFMA Research Reveals Increase in Hospital Self-Pay Receivables

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The vast majority of hospitals—97 percent—participating in HFMA’s most recent Healthcare Financial Pulse study reported an increase in self-pay receivables compared with the prior fiscal year. At more than one-third of these hospitals, the increase was 10 percent or greater. The study found that small hospitals were most likely to experience a self-pay increase of this magnitude.

The increase in self-pay receivables is a significant factor in hospital financial performance. Receivables are growing faster than patient revenue at almost one-third of hospitals that participated in the study.

To address these trends, more than seven in 10 respondents are devoting moderate or substantial efforts toward point-of-service collection. Many cite difficulty in estimating the cost of services as the most significant barrier to more extensive point-of-service collections.

ClearBalance gives patients an affordable interest-free or below market interest rate bank loan to “clear their self-pay balance,” over time, while increasing your cash flow and reducing A/R days. Since 1992, CSI has provided bank loans to more than 604,000 patients nationwide with a 99% patient satisfaction rate. 

To learn more about ClearBalance, visit our website at Or click here to schedule a brief, no-obligation webinar.


About ClearBalance

ClearBalance by CSI Financial Services has become one of the healthcare industry’s fastest growing companies by supporting hospitals nationwide in their overall mission: caring for the physical and financial well-being of the members of their community.
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